Patients Rights

    • To be treated in a courteous, civil and co-operative manner.

    • A clear explanation of, and advice on, their medical condition and treatment.

    • A referral for specialist medical opinion or other second opinion when appropriate

    • Access to their own medical records, in accordance with the Data Protection Act – please ask the Practice Manager for details

    • Request to be seen by a specific doctor or health care professional where possible.

    • Patient’s aged 16-74 may have a health check every 3 years by request

    • Patients over 75 may have an annual health check, at home if necessary.

“What the Practice asks from our Patients”

    • Do not ask for information about anyone other than yourself

    • Tell us of any change of name, address or telephone number, so that our records are accurate

    • Please cancel your appointment if you are unable to attend

    • Please be punctual, but be prepared to wait if your own consultation is delayed by an unexpected emergency

    • Please allow sufficient time for your consultant’s letter or the results of any tests to reach us

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