Welcome to Burnley Wood Medical Centre
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IMPORTANT PATIENT INFORMATION
The Practice is open but the phone lines will be closed from:
1230-13:30pm Daily. If you need to speak with a GP Urgently over this period you can phone: 0753 5737906.
Named GP for all patients
What is the named GP requirement?
This is a contractual requirement and builds on the 2014-2015 agreement to provide a named and accountable GP for over 75s. The named GP requirement has now been extended to all patients.
By 31 March 2016 all practices will need to include on their website reference to the fact that all patients, including children have been allocated a named, accountable GP.
What does 'accountable' mean?
The contract requires the named accountable GP to take responsibility for the co-ordination of all appropriate services required under the contract and ensure they are delivered to each of their patients where required (based on the clinical judgement of the named accountable GP).
The contract remains 'practice based', so overall responsibility for patient care has not changed. This is largely a role of oversight, with the requirements being introduced to reassure patients that they have one GP within the practice who is responsible for ensuring that this work is carried out on their behalf.
Does the requirement mean 24-hour responsibility for patients?
No. The named GP will not:
take on vicarious responsibility for the work of other doctors or health professionals
take on 24-hour responsibility for the patient, or have to change their working hours. The requirement does not imply personal availability for GPs throughout the working week
be the only GP or clinician who will provide care to that patient
Will practices have to write to patients to tell them their named GP?
There is no requirement to write to any patients regarding their named GP. Practices are required to inform patients of their named GP at the next appropriate interaction and it is for practices to decide what is appropriate.
What does this mean for me as a Burnley Wood Patient?
You have a named GP. Your named GP will ensure that you receive the best possible level of care and support from our Surgery and will work with other relevant healthcare professionals, who are involved in your care, to ensure that your care meets your individual needs.
Even though you have been assigned a GP you can book to see any one of the GP’s or appropriate Healthcare professional.
ONLINE SERVICES/ BOOKINGS
How information about you helps us to provide better care
To book an appointment online and order your repeat prescriptions you need to register for access by clicking on the link below "Request to Register for Online Services" , once the practice receives this we can send your online activation instructions (if you recently moved please ensure we have your new address).
Patients wishing to have access to their medical record electronically can request a form from Reception, please be aware you will be requested to provide a copy of Identification(this is to protect your information).
REPEAT PRESCRIPTIONS: You should allow 48hrs for your repeat prescription to be processed as stated on the practice website and practice leaflet, unless informed otherwise.
The ordering of repeat prescriptions via the website is now available however you need to register for access to do this click the link below "Request to Register for Online Services".
How information about you helps us to provide better care - Care Data Information
(Site updated 27/04/2016)