About

Access to medical records

The practice is registered with the Information Commissioner’s Office. We comply with the Data Protection Act 2018. We manage requests for access to medical records according to the Act. Fill ... [continue] Access to medical records

Accessing someone else’s information

As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access. We can set this up for you ... [continue] Accessing someone else’s information

Complaints

If you have a complaint about the practice, please call the Practice Manager. If you prefer, you can write to us. We will answer your concerns as soon as possible. ... [continue] Complaints

Health information

Self care advice and links to helpful resources.

Medical education

We are a training practice and we may offer you an appointment with a doctor in further post graduate training. These doctors are fully qualified. We also teach medical students ... [continue] Medical education

Patient confidentiality

You have a right to privacy and we respect this. We keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records ... [continue] Patient confidentiality

Patient group

We have an active patient participation group at our practice. Find out about our patient group We have a face to face patient participation group. We try and meet up ... [continue] Patient group

Patient rights and responsibilities

We aim to treat our patients with respect at all times. We expect our patients to treat our staff in the same way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Patient survey and results

We will publish the latest patient survey and results information on this page. Fill in the GP patient survey.

Practice policies

Read our practice policies on these pages.

Using this website

The medical information on this website gives general advice only. This includes the information on any sites linked to from this website. It should not be used as a substitute ... [continue] Using this website

Veteran friendly GP practice

Burnley Wood Medical Centre is an accredited Veteran Friendly GP Practice. We are proud to support our Armed Forces community. Our accreditation shows we can deliver the best possible care ... [continue] Veteran friendly GP practice

Date published: 8th October, 2014
Date last updated: 25th July, 2023